PCS Tech Blog & News

To start with, the PCS helpdesk is phenomenal. When you call, you get a technician on the phone almost immediately. Their account management team is second to none. PCS has saved EASRCC close to $25,000 for our infrastructure upgrades over the last few years d... To start with, the PCS helpdesk is phenomenal. When you call, you get a technician on the phone almost immediately. Their account management team is second to none. PCS has saved EASRCC close to $25,000 for our infrastructure upgrades over the last few years due to the IT strategy that they implemented when we upgraded our Exchange and Dell Servers.

Technology is incredibly important to us for a variety of reasons. The point of sale system that we operate is pretty sophisticated. It’s a challenge because our footprint is so large. We go from Monmouth County to Philadelphia to down to Salem County, and whe... Technology is incredibly important to us for a variety of reasons. The point of sale system that we operate is pretty sophisticated. It’s a challenge because our footprint is so large. We go from Monmouth County to Philadelphia to down to Salem County, and when something goes wrong or something goes down, we need somebody there now. We outsource our IT department to PCS. We’ve been working with them for several years now, and they have been really a tremendous blessing to Goodwill to help us to fulfill our mission every day.

The partnership with PCS is one that they are truly a partner and part of the Goodwill family. Over the last 30 years of me working in the world of accounting, I’ve worked with a lot of technology companies. I have found that PCS is top notch in their manageme... The partnership with PCS is one that they are truly a partner and part of the Goodwill family. Over the last 30 years of me working in the world of accounting, I’ve worked with a lot of technology companies. I have found that PCS is top notch in their management. The way they deal with problems and how they work together as a vendor and actually as a partner, they believe in our mission as much as we do.

We are a financial service organization and in that, we need prompt service response. We cannot wait for a couple of hours when the system is down. We process the finances of more than 3,500 members. It is impossible to tell them we are down for a couple of ho... We are a financial service organization and in that, we need prompt service response. We cannot wait for a couple of hours when the system is down. We process the finances of more than 3,500 members. It is impossible to tell them we are down for a couple of hours waiting for service and they will have to wait to access their money. Without question, my initial trial of PCS for Thunderbolt exceeded even my expectations. If we have any issues, I can contact a person(s) at PCS immediately, who knows not only how to make repairs but also knows our business. Am I satisfied?? NO!! We are ecstatic we chose PCS. This is their business to lose. I look no farther.

To say PCS is one of our most trusted vendors and partners is an understatement. As a business owner, having a highly-skilled IT resource is paramount. I can’t tell you in words the confidence I have in this company to complete tasks, follow up on problems, an... To say PCS is one of our most trusted vendors and partners is an understatement. As a business owner, having a highly-skilled IT resource is paramount. I can’t tell you in words the confidence I have in this company to complete tasks, follow up on problems, and, in general, make my life easier during the course of daily operations. Moreover, if a problem arises or a team member needs help solving the challenges of a tech hang-up, I can rest easy knowing that PCS will jump right on the issue.

Recently we increased our cybersecurity, and PCS seamlessly made that happen. They assist us in our needs from small (ordering a new PC) to large (maintaining our server) jobs. We are pleased with our relationship with PCS, who we know will be by our side well... Recently we increased our cybersecurity, and PCS seamlessly made that happen. They assist us in our needs from small (ordering a new PC) to large (maintaining our server) jobs. We are pleased with our relationship with PCS, who we know will be by our side well into the future.

PCS provides tech support for our school. They addressed my tech request promptly and appropriately, asking necessary questions for clarification to ensure my needs were met. It's honestly some of the best tech support I've experienced since Y2K. PCS provides tech support for our school. They addressed my tech request promptly and appropriately, asking necessary questions for clarification to ensure my needs were met. It's honestly some of the best tech support I've experienced since Y2K.

PCS hits another Grandslam! Kevin G. assisted us with reconfiguring an older computer with software, VPN, new passwords, etc. Kevin was patient, very knowledgeable and great to work with! This is why we continue to use PCS. High level of service every time. PCS hits another Grandslam! Kevin G. assisted us with reconfiguring an older computer with software, VPN, new passwords, etc. Kevin was patient, very knowledgeable and great to work with! This is why we continue to use PCS. High level of service every time.

PCS is a phenomenal company!!! Each and every technician has always been very professional, skilled, accommodating and very kind! When we call, they are always willing to go the extra mile!! I truly appreciate this company and the leadership they display! Keep... PCS is a phenomenal company!!! Each and every technician has always been very professional, skilled, accommodating and very kind! When we call, they are always willing to go the extra mile!! I truly appreciate this company and the leadership they display! Keep up the GREAT work team PCS!!