PCS CAREERS
Join the PCS Team!
PCS operates a fun, fast-paced environment that provides fully managed IT service, CIO service, or helpdesk service for our clients. Our culture thrives on finding solutions and going above and beyond to help our clients with any issues they experience related to technology.
As part of our team, you will work with and be exposed to numerous clients in multiple industries as well as in various software applications. Our culture thrives on finding solutions and going above and beyond to help our clients with any issues they experience related to technology. We take an active role in understanding our client’s needs and work to ensure our technology supports each client’s business goals.
At the end of the day, our goal and your goal as a PCS team member are to understand our client’s needs and surpass their expectations.
To ask questions or to apply to join the PCS team, please contact us at careers@helpmepcs.com.
The major operating systems we support are Windows 8, Windows 10, Windows Server (2012, 2016, 2019), and we offer support for Mac OS X/Unix/Linux, so those skills are a plus. We also work with Cisco products, SonicWall, and a variety of NAS/SAN solutions as well as a variety of backup software solutions including Veeam and ShadowProtect.
Desired Skills and Experience:
- Candidate should feel comfortable taking live customer calls and troubleshooting/problem-solving on the fly.
- Candidate should have the ability to work with customers at their location as needed with supervision and should be able to represent PCS professionally.
- Candidate should have excellent teamwork skills and be able to work in a fast-paced, fun environment that promotes working together and learning.
- All candidates are expected to go above and beyond in providing outstanding service to our customers.
- Some entry-level certifications will be required to remain in good standing.
- Project Implementation work will be assigned as necessary to encourage learning new skills and developing customer service expertise.
- Candidate should have excellent written and verbal communication skills.
If your skills are a good fit for this opportunity, we'd love to hear from you! Please contact us at careers@helpmepcs.com.
The major operating systems we support are Windows 8, Windows 10, Windows Server (2012, 2016, 2019), and we offer support for Mac OS X/Unix/Linux, so those skills are a plus. We also work with Cisco products, SonicWall, and a variety of NAS/SAN solutions as well as a variety of backup software solutions including Veeam and ShadowProtect.
Desired Skills and Experience:
- MSP experience
- IT Customer service experience
- Microsoft Office 365 migrations
- SharePoint / SharePoint online experience
- Windows Server (2012-2019) experience
- Windows Server (2012-2019) certifications
- Other Microsoft Certifications
- Cisco experience or certifications
- SonicWall experience
If your skills are a good fit for this opportunity, we'd love to hear from you! Please contact us at careers@helpmepcs.com.
The major operating systems we support are Windows 8, Windows 10, Windows Server (2012, 2016, 2019), and we offer support for Mac OS X/Unix/Linux, so those skills are a plus. We also work with Cisco products, SonicWall, and a variety of NAS/SAN solutions as well as a variety of backup software solutions including Veeam and ShadowProtect.
Desired Skills and Experience:
- MSP experience
- IT Customer service experience
- Knowledge of Microsoft products
- Knowledge of virtualization technologies
- Excellent communication skills
- Excellent customer service skills
- Organized and detail oriented
- Decision making skills
- Business Acumen
- Understanding of business IT systems and components
- Server infrastructure and virtualization technologies
- basic networking / firewalls / VPN
- MS Office 365
- Windows 10
If your skills are a good fit for this opportunity, we'd love to hear from you! Please contact us at careers@helpmepcs.com.