Why PCS

PCS is there when you need IT

Since 2000, we’ve partnered with organizations like yours to deliver IT support that’s fast, reliable, and genuinely helpful—24/7. But what truly sets us apart? We're a customer service company that specializes in IT.

When you call PCS, you're not dialing into a script—you’re connecting with a real person who knows your business, your systems, and how to solve problems fast. Our LiveLine support means we’re always on and always ready to help.

But we don’t stop at fixing the issue. We make sure you understand what happened, why it happened, and how to prevent it going forward. Because to us, great IT service isn’t just about resolution—it’s about empowerment.

Our continued success is built on the longevity and dedication of our team—many of whom have been with us for nearly 20 years. Their commitment and expertise allow us to consistently provide top-tier IT solutions, year after year.

With PCS as your IT partner, you’ll have a team that’s not only responsive, but invested in your success—so you can stay focused on what matters most: achieving your goals and growing your business.

WE'RE YOUR IT PARTNERS

You're not only a customer, you're a partner. Our team is dedicated to your unique business goals. We don't just show up to do a job and leave—that's not how we operate. Our family of helpful technicians put in the work to get to know you, your organization, and your goals.

You'll get to know each team member you work with so that when problems arise and you need assistance, you already know who is going to help resolve your IT issue.

WE MAKE IT AFFORDABLE

IT costs can greatly impact an organization's budget whether you're a corner store or a corporation. PCS can help you find a technology solution that meets your needs without breaking the bank.

We never upsell you with unnecessary technology—the IT solutions we recommend will help you achieve your goals to scale for your future growth.

WE'RE HELPFUL AND PROFESSIONAL

The helpful team of PCS technicians and IT professionals are trained, first-class IT experts who collaborate to find, fix and educate you on what the issue was so you can avoid it going forward. We avoid using confusing "tech speak" and take the time to explain solutions in a clear and friendly manner.

PCS resolves a wide variety of topics that impact your technological health, even those things that most other companies would say “That’s not my job.” We work together to resolve your issues.

WE'RE FOCUSED ON YOUR NEEDS

PCS meets the needs of a sometimes-demanding, never-ceasing, technology-based business climate with an old-school approach to customer service. Our team of trained technicians not only resolves your IT issues, but we make sure at the end of the call, all your questions and concerns were addressed.

Customer Success Stories

"Partnering with PCS has been a fantastic experience. The team's quick response time is impressive; they answer the phone almost immediately and are always ready to assist with any IT challenges we face. Their customer service is exceptional, providing us with peace of mind knowing that our IT needs are in capable hands. This partnership has significantly improved our IT operations and overall business security."

- EMILY CARTER | IT DIRECTOR

WHO WE ARE

"For over ten years PCS has been our trusted Managed Services IT partner.

PCS provides us with reliable and timely service."

PCS is there when you need IT

Adapting to AI in Everyday Life

PCS is here to help

Customer Success Stories