We strive to be the most helpful IT company in the world.
We know the last thing you want to deal with is technology. You do your job, you do it well, and technology oftentimes just feels like it gets in the way. And when you have a problem, you’re stuck in endless phone loops, hours without service, and the business headaches that come with it. We built PCS because there’s a better way to do IT.
We’re a customer service company that happens to do IT, so all of those things you don’t want to do, we do. When you work with PCS, you finally get a real, honest-to-God IT strategy. And as with any strategy,
it starts to pay off the minute you implement it.
What Do You Get with PCS?
Accessibility, Reliability, and Accountability
All US-Based Staff
Experienced, Caring People
We're a One-Stop Shop
Who's With PCS Today?
PCS has saved NRCC close to $25,000
To start with, PCS’s help desk is phenomenal. When you call, you get a technician on the phone almost immediately. Their account management team, led by Drew Crescenzo, is second to none. PCS has saved NRCC close to $25,000 for our infrastructure upgrades over the last few years; due to the IT strategy that they implemented when we upgraded our Exchange and Dell servers.
PCS provides a broad range of capabilities that we couldn't manage internally
I have worked with PCS for over 12 years. My first experience was engaging PCS as additional support for a 2 person IT department. They provided much help when business activity increased, assisted with the implementation of a new ERP system, were available to consult with when upgrading key pieces of equipment, and helped develop an full IT plan.
The services PCS provides are integral to the daily function of our company.
For over 7 years they’ve continually helped us to bring our computer systems up to date, they provide timely service whenever we have a problem, and they monitor our systems to look out for any potential problems.