We strive to be the most helpful IT company in the world.
We know the last thing you want to deal with is technology. You do your job, you do it well, and technology oftentimes just feels like it gets in the way. And when you have a problem, you’re stuck in endless phone loops, hours without service, and the business headaches that come with it. We built PCS because there’s a better way to do IT.
We’re a customer service company that happens to do IT, so all of those things you don’t want to do, we do. When you work with PCS, you finally get a real, honest-to-God IT strategy. And as with any strategy,
it starts to pay off the minute you implement it.
What Do You Get with PCS?
Accessibility, Reliability, and Accountability
All US-Based Staff
Experienced, Caring People
We're a One-Stop Shop
Who's With PCS Today?
PCS has saved NRCC close to $25,000
To start with, PCS’s help desk is phenomenal. When you call, you get a technician on the phone almost immediately. Their account management team, led by Drew Crescenzo, is second to none. PCS has saved NRCC close to $25,000 for our infrastructure upgrades over the last few years; due to the IT strategy that they implemented when we upgraded our Exchange and Dell servers.
PCS provides a broad range of capabilities that we couldn't manage internally
I have worked with PCS for over 12 years. My first experience was engaging PCS as additional support for a 2 person IT department. They provided much help when business activity increased, assisted with the implementation of a new ERP system, were available to consult with when upgrading key pieces of equipment, and helped develop an full IT plan.
The services PCS provides are integral to the daily function of our company.
For over 7 years they’ve continually helped us to bring our computer systems up to date, they provide timely service whenever we have a problem, and they monitor our systems to look out for any potential problems.
One call away is all the help you need.
PCS is always there when you need them. One call away is all the help you need. As customers since 2004, we have complete trust and faith in their expertise. They have always helped us through all of our IT needs over the years. Major expansion projects to minor everyday issues we always know that we can trust PCS to guide us in the right direction. Every need is handled very quickly and efficiently. All of the employees are very knowledgeable and friendly. They are courteous and professional at all times. It is always a pleasure to work with a company that cares so much about what they do.
PCS provides consistently superior service and they are a pleasure to work with!
The PCS team has helped keep the computers and servers throughout our 7 medical offices running smoothly and efficiently for over 8 years. Our daily fast-paced, patient-focused care doesn’t allow for down time, so when there is a glitch, PCS immediately facilitates a seamless fix, remotely or in person, in a calm, efficient, professional and timely manner. It doesn’t matter who from our office calls, or who we get on the phone, PCS provides consistently superior service and they are a pleasure to work with!