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Managed Service Provider & Outsourced IT Help Desk

Managed Service Provider & Outsourced IT Helpdesk

1900+ clients served
10721 Threats Averted
23 Years Operating

PCS Managed Services & IT Support
Always On. Always Connected. Your 24/7 Tech Partner.

Thank you for your interest in PCS, your helpful, customer-first MSP (Managed Service Provider) for 24/7 outsourced technology services and IT helpdesk support. Since 2000, our growing team of friendly technology experts has built long-lasting partnerships with businesses and non-profits.

The PCS team is proactive and highly responsive. We help eliminate the stress of IT pain points and work quickly to resolve the technology issues you may be facing. We work to help keep your data secure and your IT systems functioning optimally. Our focus on providing the highest levels of IT customer service has earned over 11,000 5-star SmileBack customer reviews.

In addition to our outsourced Managed IT services and 24/7 LiveLine IT helpdesk support, PCS delivers a wide range of technology solutions including but not limited to:

We welcome you to learn more about our team and our Managed IT outsourcing services through the links below. 

PCS LiveLine

Live IT Support in
under 30 Seconds

LiveLine is your 24/7 Support Service
  • Introduction to PCS
  • PCS Service Highlights
  • Who We Serve

Intro to PCS

When it comes to local outsourced Managed IT technology services, partnership is at the core of what makes PCS unique among technology solution providers. We don't just show up to do a job and leavethat's not how we operate. Our helpful team of technicians put in the work to get to know you, your organization, and your goals.

Having a clear understanding of your business systems allows us to quickly jump into problem-solving mode when an issue arises. And we never try to upsell you with unnecessary technologythe solutions we recommend will help you achieve your goals with an eye to scaling for your future growth.

What We Offer

PCS is a Managed Service Provider that specializes in customer-first service and IT support solutions. We partner with you to provide proven technology solutions to keep you running smoothly.

IT Helpdesk Service: Through the 24/7 LiveLine support service, a live PCS technician is available to speak with you within 30 seconds.

Managed IT, Co-Managed IT, and Project-Based IT Services: Helpful, friendly, responsive IT support for a specific project, to assist your in-house staff, or IT outsourcing to handle all your IT needs.

Critical Incident Response: If the unthinkable happens and your business falls victim to a data breach or ransomware attack, the PCS Critical Incident Response Team (CIRT) can help you navigate your recovery.

Additional Managed IT Service Highlights:

  • Network and Server Management
  • 24/7 Monitoring
  • Virtual CIO
  • Patch Management
  • Remote Access
  • Vendor Management
  • Cloud Solutions
  • Virtualization Services
  • Data Backup

Who We Serve

Since 2000, PCS has partnered with enterprises across numerous industries to provide the technological support and outsourced managed IT services needed to help organizations focus on and achieve their specific goals.

Because we have worked successfully with so many unique organizations large and small, we already understand the technology requirements within each industry. We listen to your needs and implement the right solutions designed to help you grow.

Some industries we serve:

  • Accounting
  • Architecture & Engineering
  • Construction
  • Education
  • Finance
  • Health & Medical
  • Hospitality
  • Insurance
  • Law Firms
  • Manufacturing
  • Non-Profits
  • Real Estate
  • Recruiting & Staffing
  • Retail
  • Small Business

"I cannot say enough about the PCS team and the level of service they provide to my organization. From large projects to our daily technology challenges, their team of professionals handle every situation quickly and efficiently. I always get a live person when I call, and I’m always made to feel like my needs are of top priority. PCS is by far the best IT company I’ve ever had the pleasure of working with."

Jessica PaulshockVP of Operations, Henricksen PA, LLC

"For over ten years PCS has been our trusted managed IT partner. They have grown with us as a company, working closely to keep our systems secure and up to date. PCS provides us with reliable and timely service for everything from minor problems to special projects and major upgrades."

Bridget K. FeeAsst. Business Manager, Haefele Flanagan
"To start with, PCS's helpdesk is phenomenal. When you call, you get a technician on the phone almost immediately. Their account management team, led by Drew Crescenzo, is second to none. PCS has saved EASRCC close to $25,000 for our infrastructure upgrades over the last few years; due to the IT strategy that they implemented when we upgraded our Exchange and Dell Servers."
Frank SpezialiFacilities Manager, Eastern Atlantic State Regional Council of Carpenters

"10 years ago our company was not in the best place when it came to maintaining IT infrastructure.  We reached out to PCS for a project and now, 10 years later, I cannot imagine where our company would be without PCS. PCS acts as our in-house IT department. From large infrastructure investments to answering the call during 3rd shift from our Indiana Facility, PCS meets our needs. 

PCS is a trusted partner and has worked side-by-side with us through an acquisition, growth, a pandemic…  As an almost 50-year-old Family Business, we take great pride in the relationships we form with our vendors, and we are looking forward to the future, and PCS being right there with us."

John FoodyFinance & Operations, Double H Plastics

“We believe IT should be made simple. For over 23 years we've been making technology fun and easy. You run a business that thrives on effectiveness and efficiency. At PCS we deliver IT so you can achieve your goals and deliver smiles to your clients."

Anthony Mongeluzo President

PCS Partners