Welcome to PCS
Thank you for your interest in PCS, your helpful provider of 24/7 technology support. For over 20 years, our growing team of friendly experts has built long-lasting partnerships with businesses and non-profits across many industries.
In addition to our 24/7 LiveLine support service, PCS service options include Managed IT, Co-Managed IT, Project-Based IT, Rapid Response IT, Virtual CIO, Critical Incident Response, and more. We welcome you to learn about our technology service offerings through the links below.
- Introduction to PCS
- PCS Service Highlights
- Who We Serve
Intro to PCS
When it comes to technology services, partnership is at the core of what makes PCS unique among technology solution providers. We don't just show up to do a job and leave—that's not how we operate. Our helpful team of technicians put in the work to get to know you, your organization, and your goals.
Having a clear understanding of your business systems allows us to quickly jump into problem-solving mode when an issue arises. And we never try to upsell you with unnecessary technology—the solutions we recommend will help you achieve your goals with an eye to scaling for your future growth.
What We Offer
PCS is a customer service company that specializes in IT support solutions. We partner with you to provide proven technology solutions to keep you running smoothly.
Helpdesk Service: Through the 24/7 LiveLine support service, PCS is available whenever you need us.
Managed IT, Co-Managed IT, and Project-Based IT Services: Helpful, friendly, responsive IT support for a specific project, to assist your in-house staff, or to handle all your IT needs.
Critical Incident Response: If the unthinkable happens and your business falls victim to a data breach or ransomware attack, the PCS Critical Incident Response Team (CIRT) can help you navigate your recovery.
Additional Service Highlights:
- Network and Server Management
- 24/7 Monitoring
- Virtual CIO
- Patch Management
- Remote Access
- Vendor Management
- Cloud Solutions
- Virtualization Services
- Data Backup
Who We Serve
For over 20 years, PCS has partnered with enterprises across numerous industries to provide the technological support and managed services needed to help organizations focus on and achieve their specific goals.
Because we have worked successfully with so many unique organizations large and small, we already understand the technology requirements within each industry. We listen to your needs and implement the right solutions designed to help you grow.
Some industries we serve:
- Health & Medical
- Law Firms
- Small Business
"I cannot say enough about the PCS team and the level of service they provide to my organization. From large projects to our daily technology challenges, their team of professionals handle every situation quickly and efficiently. I always get a live person when I call, and I’m always made to feel like my needs are of top priority. PCS is by far the best IT company I’ve ever had the pleasure of working with."
"For over ten years PCS has been our trusted managed IT partner. They have grown with us as a company, working closely to keep our systems secure and up to date. PCS provides us with reliable and timely service for everything from minor problems to special projects and major upgrades."
"10 years ago our company was not in the best place when it came to maintaining IT infrastructure. We reached out to PCS for a project and now, 10 years later, I cannot imagine where our company would be without PCS. PCS acts as our in-house IT department. From large infrastructure investments to answering the call during 3rd shift from our Indiana Facility, PCS meets our needs.
PCS is a trusted partner and has worked side-by-side with us through an acquisition, growth, a pandemic… As an almost 50-year-old Family Business, we take great pride in the relationships we form with our vendors, and we are looking forward to the future, and PCS being right there with us."
“We believe IT should be made simple. For over 20 years we've been making technology fun and easy. You run a business that thrives on effectiveness and efficiency. At PCS we deliver IT so you can achieve your goals and deliver smiles to your clients."