INDUSTRIES WE SERVE
Tech Support for Every Industry
Regardless of what type of products or services you sell, one thing’s for sure: You need your computer system and network to function quickly, securely, and reliably. With all the technological advancements of recent years, it’s increasingly challenging for organizations to employ their own in-house IT staff who possess the up-to-date knowledge and skills needed to monitor, manage, and troubleshoot every aspect of their organizational systems and devices.
For over 20 years, PCS has successfully partnered with enterprises across numerous industries to provide the technological support and managed services needed to help organizations focus on and achieve their specific goals.
Why Choose PCS as Your
IT Partner?
At PCS, we like to say we’re a customer service company with deep IT expertise. Although we’re a large company with over 200 IT professionals, we will respond, react, and care for your organization like a small company. We guarantee you instant, live technology support from a dedicated team of experts that can provide you with customized services and solutions. We never require any long-term contracts that will keep you locked into services you no longer want or need — instead, we’ll work hard to earn your business every single month.
Accounting
In today’s accounting industry, your firm likely wants to become as efficient as possible while keeping your clients’ data safe. At PCS, we serve businesses across a wide range of industries including accounting. We work with firms throughout the country to develop IT solutions that scale to the needs and growth of each business. Let’s work together to achieve your business goals and provide top service to your customers.
IT support services from PCS allow your firm to complete fast and secure business in new ways. Technologies such as Cloud-based storage can help you keep your data consistent while being accessed securely from multiple locations. Business records can update in real time for increased accuracy and efficiency.
When you use electronic records, PCS can help keep them secure with remote monitoring and other security services. As a result, you can provide faster service than before without compromising your clients’ information.
Contact us and watch the benefits add up.
Shared by Customers:
“For over ten years PCS has been our trusted managed IT partner. They have grown with us as a company, working closely to keep our systems secure and up to date. PCS provides us with reliable and timely service for everything from minor problems to special projects and major upgrades.”
Bridget K. Fee, Asst. Business Manager,
Haefele Flanagan
Construction
In construction, time is of the essence, and cost is king. With contracts on the line, you can't afford to miss time due to unreliable network infrastructure. Technology exists to make the process more efficient and to compensate for tight schedules. As a result, construction managers always feel the pinch of needing to do more with less time and budget.
Employing a fully staffed IT team can literally break the budget for some projects. Fortunately, with PCS IT services, you can enjoy the same level of reliability, security, and accessibility in your technology without increasing your payroll.
PCS managed IT support is an affordable solution for construction companies looking to hit their goals while satisfying their employees and customers. With PCS as your IT service partner, you can rely on our team of experienced technicians to maintain your technology so you can stay focused on meeting your deadlines.
Contact us to break ground on an IT partnership.
Shared by Customers:
“To start with, PCS's helpdesk is phenomenal. When you call, you get a technician on the phone almost immediately. Their account management team is second to none. PCS has saved EASRCC close to $25,000 for our infrastructure upgrades over the last few years; due to the IT strategy that they implemented when we upgraded our Exchange and Dell Servers.”
Frank Speziali, Facilities Manager,
Eastern Atlantic State Regional Council of Carpenters
Education
Thanks to advances in education technology, teachers and staff rely upon numerous tools to spread knowledge. The thing is, most educators don’t have the extra time needed to maintain these systems nor react quickly when issues arise.
An IT service, on the other hand, can help you get the most out of these resources by improving their security and efficiency. When you count on PCS for technology support, you can find a solution that fits your budget and enriches the learning experience.
Many schools now rely on Cloud storage and other online technologies to manage grading, educational materials, collaboration, and more. Since learning can happen at any time and anywhere, students now benefit from access to education in a variety of places. PCS IT services can help fix student-enabled devices as well as maintain the systems support the entire learning environment. The experienced PCS team can help you get the most out of these resources by improving their security, accessibility, and reliability.
PCS technicians stand ready to support you whenever you need us. We provide both remote helpdesk support alongside in-person assistance to handle issues related to student and office device issues. For added safety, all PCS technicians who come on-site are fingerprinted and background checked to ensure the safety of students.
Ready to learn more? Contact us today.
Shared by Customers:
“The PCS technician assigned to the project was highly-skilled person and demonstrated an exceptional work ethic and had the social skills that made him very easy to work with.”
From the project lead of a school that partnered with PCS. After starting with one technician, the school system expanded project responsibilities and ultimately replaced eight in-house staff members with just four PCS technicians.
Law Firms
Law firms have been using computer technology for research and strategy for about as long as computers have existed. Now, being able to use IT for legal services is more important than ever. The right legal IT services can give you the edge you need to win for your clients.
PCS has the legal IT services you need to stay a step ahead of your competitors. We’ve helped law firms all across the country find and implement effective IT solutions for their businesses. We understand that internet security and data protection are critical to your law firm. If your data leaks, it could put your clients and your reputation in jeopardy. We handle internet security at the highest levels all the time.
But we do a lot more than that. We are a customer service firm first, and part of that service involves making sure you get IT support geared towards legal IT issues and your specific needs. We have built a huge team of highly qualified and experienced IT experts just for this purpose. The IT professionals who work with you will always have knowledge about your specific issue whether it’s installing the latest legal software program or updating your internet security to protect your data from the prying eyes of other law firms.
We understand that for you, time is of the essence—you don’t have time to explain your computer and digital issues to every technician who walks through the door. Needing a lean, streamlined office that can respond quickly is part of why you don’t want an in-house IT team in the first place. PCS IT professionals answer your call ready to do the job with the experience in legal software needed to get you running fast.
Contact us to judge our IT services for yourself.
Customer Story:
A partner at a national law firm with more than 500 lawyers called and explained “Our entire computer system is down, our tech can’t fix it, and someone said you could handle the job.”
PCS immediately dispatched two of its best technicians who discovered that the firm’s infrastructure had a “heart attack” because their virtualized environment crashed. The team stabilized the system, created desktop support, and reconfigured the network. The firm’s entire network was restored by the start of business the next morning. Afterward, PCS provided new, detailed recommendations on how to prevent a similar situation in the future. Within a few months, the law firm turned over their entire IT function to PCS.
“It was a perfect storm, which no one anticipates until you’re in it,” explains Anthony Mongeluzo, PCS CEO and President. “The law firm had gotten comfortable with their system, and they let a few IT people go. The only person on deck was a junior administrator who lacked the expertise, experience, and the crisis checklist to handle a true IT emergency. The firm first turned to another outside IT vendor for help. After discovering that the depth of the problem and the need for rapid resolution were beyond their capabilities, the vendor recommended PCS.”
Manufacturing
When you manage a manufacturing business, safety and efficiency become your top priorities. You strive to increase your production numbers while ensuring a safe working environment for your team. Did you know that a well-supported IT system can help you achieve these goals? At PCS, we help businesses like yours go above and beyond with personalized IT solutions.
Our IT experts have deep experience supporting a variety of industries, including the manufacturing sector. We are experts in IQMS manufacturing software which allows us to improve the efficiency, agility, and collaboration you need to best serve your customers. We’re also well-versed in many other types of standard manufacturing platforms.
When you partner with PCS for IT services, you can place focus back on essential business needs. A correctly managed IT system will help you improve your delivery speed, streamline your operations, and enhance your interactions with customers. With PCS, you’ll get your best work done while having the peace of mind that we’re handling your complex technology issues.
We make IT services work for you. Contact us today.
Customer Story:
A plastic components manufacturer in Pennsylvania contacted PCS when the mountings of their storage system overheated and crashed their entire network impacting multiple facilities. Their full-time administrators couldn’t handle the complexity of the problem nor the needed physical infrastructure replacement.
“That incident resulted in a loss of time, money, worker hours, and delivery schedule because of the failure,” comments Anthony Mongeluzo, PCS CEO and President. “It’s easy to say, ‘all hands on deck,’ but if no one has the specific skill set necessary, you need more than willingness before you can return to normal operations. I’m proud to share that PCS was able to solve their technology issues and restored their normal operations.”
After that eye-opening experience, the company brought in PCS to evaluate their IT environment which culminated in a complete overhaul of their infrastructure resulting in a large virtualization project. The manufacturer was so pleased with the results that they retained PCS to help integrate their IT network with a newly acquired printing company.
Partner with PCS
Regardless of what type of products or services you sell, one thing is certain: You need your computer network and devices to function reliably, securely, and quickly. Yet with all the technological advancements coming daily, it’s challenging for organizations to employ their own IT staff who possess the up-to-date knowledge and skills needed to monitor, manage, and troubleshoot their technology correctly.
In partnering with PCS for IT support, complying with industry regulations and company policies will become easier. Our friendly, knowledgeable professionals have extensive experience working in a wide range of sectors and are up to date on all of the latest requirements, regulations, and technologies so that you can always count on the best quality service from the team at PCS.
If you're ready for a helpful, responsive technology partner who understands your unique business, contact us today.
