That’s why a one-size-fits-all IT solution just doesn’t cut it. Here at PCS, we provide custom-built IT plans to meet the needs of each client. Our goal is building the right solution – one that fits your technology needs, provides the right level of support and is cost-effective.
We get it - not every company has the know-how or the budget to fuel a full-time IT staff. In today's world, you've got small businesses looking for IT guidance and multi-million dollar corporations looking for ways to cut back on in-house costs. From unlimited, ongoing IT service to need-based assistance and one-off project support, PCS will create a custom solution that meets your individual needs without having to budget for a full-time staff.
No matter what kind of IT service you're looking for, we take the same approach every time. You let us know what your business needs, then we look at every kind of solution we can provide. From there, we create a hand-crafted solution that's tailored to your business and it's specific IT needs.
What Does Managed IT Services Mean?
When we talk about being your IT managed services provider, we are referring to a variety of services that all fall under the managed IT services banner. What these services have in common is that they take away all of the stresses and concerns related to IT issues and managing an IT services team. As your managed service provider, we do all the work and take on all the stress.
We are the perfect solution for a smaller company that needs a full-time IT support staff but doesn’t really have the infrastructure or budget to support it, or a larger company that's looking to streamline and improve efficiency by outsourcing IT tasks but still wants the fast and effective support that a full-time IT staff can provide.
While each IT solution we create takes on a unique shape based on your needs, there are three basic types of service plans we customize and implement:
Our On-Guard Services are the equivalent of having a full-time IT support staff in your company. If you have a larger company, which, like many in the digital age, rely heavily on internet and networked services for effective workflow, On-Guard Services are likely right for you.
And if you currently have an IT department, you may find it to be bloated and inefficient. We’re confident that we can do it better. You can dismantle that department and repurpose those employees, saving time, space, and money and allowing you to focus on the business of what your company was actually created to do, rather than managing your network and internet.
PCS is actually the perfect choice for this type of service because we have a large staff of highly experienced personnel dedicated to doing exactly this kind of work. We have plenty of resources that we can devote purely to making sure your network is running smoothly.
On-Demand services aren’t about providing specific services. We can provide any IT service that your company needs, when you need it, without you having to pay for services you don’t need, or paying for services when you’re not using them.
One of the reasons why many companies, especially smaller ones, don’t hire full-time IT staff is that you don’t really need them. Once you have your infrastructure set up, you generally don’t need IT unless you need to add a new employee to the network or you are expanding some aspect of your infrastructure, like adding a cloud-based email system.
The problem here is that you don’t want to have to go hunting down a third-party IT support provider every single time you have an IT need. You don’t want to go through the hassle of comparing companies for price and reputation, setting up appointments and other headaches every time. With On-Demand Services, PCS can be just a phone call away. We’ll come when you need us, and not be around to drain your resources when you don’t.
Perhaps you are the kind of company that does have need of specific IT-based projects from time to time, but you’re not really an IT company. You don’t really want to dedicate your team that's trained for your business purposes to IT tasks, but you need to know that you have IT professionals available who can get the job done. Our project services are the answer you can rely on.
Customized for You
Every service that we offer was designed to provide you with the most cost-effective and efficient IT solutions. Are you looking for something more specific? Give us a call to discuss your unique IT needs.
PCS is a customer service company that happens to be really good with IT. We’re the most helpful IT company in the world!
Contact us today to learn more about our IT services.