No queues, no call backs. Just unlimited, live support, when you need it.
When technology goes awry, you need it fixed ASAP.
With PCS LiveLine, all calls are answered by a live, qualified technician who will begin working to solve the problem immediately. With 85% of our support tickets resolved on the first call, we’re raising the bar on industry standard.
Today, many companies depend entirely on technology. When something goes wrong, your ability to conduct business could be seriously impeded. At PCS, We understand that oftentimes, waiting hours or days for a solution can mean a loss of productivity or revenue. When something goes awry, you need it fixed immediately.
The common industry practice for helpdesk support is for an automated service to answer incoming calls and either put the caller in a queue or take their information so a technician can call back hours or even days later.
Well, we thought we could do better. With PCS LiveLine, all calls will be answered by a live, qualified technician who will begin working to solve the problem immediately. 85% of our support tickets are resolved on the first call- we’re raising the bar on industry standard.
Call us at 1.877.596.4446 to get started. Or contact us for more information.
Why have a full time IT person when you can get a team composed of industry experts and keep costs down?
Are you looking for a different kind of service plan? Not a problem. At PCS, we specialize in custom-order IT. Contact us today so we can discuss your needs and how our team can build a plan that’s right for you.
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